Privacy Policy

1. Introduction

Welcome to Tyvaq. This Privacy Policy explains how Tyvaq collects, uses, stores, and protects information when you use our mobile applications, websites, and related services.

The data controller and operator of Tyvaq is:

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect certain information to provide, improve, and secure our services. When you create an account, we may collect your name, email address, profile picture (if available), and authentication provider. Users may sign in using Email Authentication, Google Sign-In, or Facebook Login. Only information authorized by you is accessed.

3. Automatically Collected Information

The application may automatically collect device model, operating system version, app version, language settings, country or region, IP address, advertising ID, crash reports, diagnostic information, and app usage statistics. This information helps us improve stability, performance, and user experience.

4. Third-Party Services

Our services may utilize third-party providers including Google Play Services, Google AdMob, Firebase Analytics, Firebase Authentication, and Facebook Login. These providers may collect information according to their own privacy policies.

5. How We Use Information

We use collected information to create and manage user accounts, authenticate users, provide application functionality, improve application performance, analyze usage patterns, resolve technical issues, detect fraud and abuse, send important service notifications, display advertisements where applicable, and comply with legal obligations.

6. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process data under the following legal bases: Contract Performance (to provide requested services), Legitimate Interest (to maintain security and improve performance), and User Consent (for analytics, personalized advertising, marketing communications, and cookies). You may withdraw consent at any time.

7. EU User Consent and Advertising

For users in the EEA, United Kingdom, and Switzerland, we may request consent before using cookies or local storage technologies, processing advertising identifiers, or displaying personalized advertisements. Users may choose between Personalized Ads or Non-Personalized Ads. Consent preferences can be changed at any time within the application settings where available.

8. Data Sharing

We do not sell personal data. We may share information with authentication providers (Google, Facebook), analytics providers, cloud hosting providers, advertising partners, and legal authorities where required by law. Any third-party access is limited to the purposes described in this Privacy Policy.

9. Data Retention

We retain personal information only as long as necessary to maintain user accounts, provide services, fulfill legal obligations, resolve disputes, and enforce our agreements. Users may request deletion of their account and associated personal data by contacting [email protected].

10. International Data Transfers

Your information may be processed and stored in countries outside your country of residence. When required by law, appropriate safeguards are implemented to protect personal information in accordance with GDPR and applicable privacy laws.

11. Your Rights

Depending on your jurisdiction, you may have the right to access your personal data, correct inaccurate information, delete your personal data, restrict processing, object to processing, withdraw consent, and request data portability. Requests can be submitted via [email protected].

12. Security

We implement reasonable administrative, technical, and organizational measures designed to protect user information from unauthorized access, disclosure, modification, loss, and misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Children's Privacy

Tyvaq is not directed toward children under the age of 13 (or the minimum age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact [email protected] and we will take appropriate action.

14. Third-Party Links

Our applications may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of any third-party services they access.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through application updates, website notices, and in-app notifications. Continued use of the service after updates constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your information, please contact us at [email protected].